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WorldHost Award

Drake Circus has gained national recognition for its commitment to customer service, after being awarded the WorldHost Recognised Business status.

WorldHost is a collection of world-class customer service training programmes that was introduced in the UK by People 1st International. Over 320,000 people, 5,000 businesses and 18 regions have benefited from WorldHost training – representing an industry investment in improving the quality of customer experience. During this time, WorldHost has played a key role in helping individuals, businesses, regions and major sporting and cultural events improve the consistency and quality of their customer service offer.

WorldHost Recognised Business status is awarded to businesses that have trained at least 50% their staff using a WorldHost training program and signed a commitment to delivering excellent customer service.


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