We have 52 designated disabled parking bays at Drake Circus:

• Level 1 – 20
• Level 2 – 19 (9 inner and 10 outer)
• Level 3 – 13

We have 21 designated disabled parking bays at The Barcode:

• Upper Level (Yellow)- 11
• Lower Level (Orange)- 10

Please note disabled bays are chargeable.

See more details on parking tariffs and car park opening times

We have a number of accessible toilets at Drake Circus, which can be found in the following locations:

• First Floor – two accessible toilets (no radar key required) which are both fitted with handrails
• First Floor – a Changing Places facility which is fitted with a height adjustable changing bench and hoist, as well as toilet facilities with handrails
• Lower Mall (main toilets, between No. 1 Currency and Bubble CiTea) – two accessible toilets (no radar key required) which are both fitted with handrails
• Lower Mall (next to Krispy Kreme, opposite M&S main entrance) – one accessible toilet (no radar key required) which is fitted with handrails

All our accessible facilities have signs to highlight that not all disabilities are visible.

Drake Circus runs a monthly sensory shopping event on the first Saturday of every month between 9am – 10am where lights are dimmed and music is turned off wherever possible.

Our Car Park opening hours can be found here.

There are 1,270 parking spaces including bays for disabled drivers and parents with children situated on Levels 1, 2 and 3. There is a 2m height restriction for the car park. Please note that disabled spaces are for blue badge holders only and you must display your valid badge, and disabled parking is chargeable.

Accessible Parking

Drake Circus – 52 in total:

• Level 1 – 20
• Level 2 – 19 (9 inner and 10 outer)
• Level 3 – 13

We also have six Pod Point electric vehicle charging points located at the rear of Level 2 at Drake Circus. Charging points all offer 7kW charge via a Type 2 universal socket. Our EV charging is 49p per KWH. Use the Pod Point Open Charge app to start charging and see live availability. Visit Pod Point’s website for further instructions on how to use Open Charge points.

The car park’s tariffs are:

Up to 2 hours: £3.50
2-3 hours: £4.50
3-4 hours: £5.50
4-5 hours: £6.30
5-6 hours: £7.30
6-24 hours: £15.00

Customers can park for £6 when arriving after 5pm and leaving before the car park closes. Customers can also park overnight from 5.00pm until 10.00am the following day for £7.

We are proud that our car park has been issued the Park Mark, an award given by the Police for achieving the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Car park postcode is PL1 1EA – entrance off Charles Street.

The nearest car parks for accessible vehicles over 2m are St Andrew St/Whimple Street, Guildhall and North Hill.

There are more than 400 car park spaces and six electric car charging points located within The Barcode car park.

Please note that disabled spaces are for blue badge holders only and you must display your valid badge, and disabled parking is chargeable.

Accessible Parking

Barcode – 21 in total:

• Upper Level (Yellow) – 11
• Lower Level (Orange) – 10

There are six electric vehicle charging points on the Upper (Yellow) level of the Car Park. The charge is currently 49p per KWHR.

Our Car Park opening hours can be found here.

The car park’s tariffs are:

Up to 2 hours: £3.50
2-3 hours: £4.50
3-4 hours: £5.50
4-5 hours: £6.30
5-6 hours: £7.30
6-24 hours: £15.00

Customers can park for £3.50 if arriving after 5pm and leaving before the car park closes

Car park postcode is PL1 0BY – entrance off Bretonside.

We have six Pod Point electric vehicle charging points located at the rear of Level 2 at Drake Circus and six Pod Points on the Upper (Yellow) level of The Barcode car park.

Charging points all offer 7kW charge via a Type 2 universal socket. Our EV charging is 49p per KWH.
Use the Pod Point Open Charge app to start charging and see live availability.

Visit Pod Point’s website for further instructions on how to use Open Charge points.

Our Changing Places facility is located on the First Floor and access is via a radar key. If you do not have your own with you, please speak to a member of our team, who will be happy to help.

The facilities are open from 8.30am to 6.30pm Monday to Friday, 8.30am – 8pm Thursday and 10am – 5pm Sunday. They include:

• Changing bench – adult sized and height adjustable
• Hoist – ceiling hoist design to be used with loop attachment slings.
• Toilet – the toilet has room either side for carers to support
• Sink
• Chair
• Handrails

Drake Circus and The Barcode offer step-free access and easy-to-use lift facilities to all levels.

Our Shopmobility facility is open 7 days a week and is located on Car Park Level 2 at Drake Circus. Wheelchairs are available for hire to use in the shopping centre, and some scooters that are available to hire for people with a valid Shopmobility membership card. For more information, please call the Drake Circus Shopmobility team on 01752 221530.

Shopmobility opening hours at Drake Circus:

• 10am – 5pm Monday – Saturday
• 10.30am – 4.30pm on Sunday

For a wider selection of equipment, you can visit Access Plymouth, a local mobility charity. Set close to Drake Circus, you can register for the scheme and then use scooters and wheelchairs both in the mall and around the Plymouth shopping area.

The first time you use the powered equipment, you will need to book a short test to make sure that the team have the correct equipment for you and that they are happy to let you use it. This test MUST be pre-booked.

Joining the Shopmobility scheme costs £15.00 per year (or £5 for a 3-week holiday membership) and then £7 per day for hire.

For full details, please visit the Shopmobility website or call Access Plymouth directly on 01752 600633.

Mall seating is available to use throughout the centre.

Recycling facilities are located throughout the centre

Our Water Fountain is located at the entrance to the toilet facilities on the First Floor of the Mall.

Amazon collection lockers are located within the Next store. 

ATMs are located on the Lower Mall and on the First Floor at the entrance to the car park – applies to Drake Circus only.

A number of stores within Drake Circus offer a Click & Collect service – See full list of stores offering this service.

If you find a lost item within the public areas of the mall, please hand it to a member of our team. If you have lost an item in the public areas of the mall please call 01752 223030 or email [email protected]. If you have lost an item in one of our stores, please contact the store directly.

Drake Circus does not offer a gift card. Many of our stores and restaurants offer their own gift cards, please check with the individual retailer.

Our toilets, including disabled toilet and baby changing facilities, are located on the Lower Mall (opposite No. 1 Currency) and on the First Floor.

Our disabled toilets can be found in the following locations:

First Floor – two disabled toilets (no radar key required) which are both fitted with handrails.
First Floor – a Changing Places room is also available which is fitted with:

• Changing bench – adult sized and height adjustable
• Hoist – ceiling hoist design to be used with loop attachment slings.
• Toilet – the toilet has room either side for carers to support
• Sink
• Chair
• Handrails

Lower Ground Floor – two disabled toilets (no radar key required) which are both fitted with handrails.​​​
24-hour walkway – one disabled toilet (no radar key required) which is fitted with handrails.
All our disabled facilities have signs to highlight that not all disabilities are visible.

Our First Floor toilets are open from

08:30 – 18:30 Monday to Friday (including Bank Holiday Mondays),

08:30 – 20:00 Thursday and 09:00 – 17:30 on Sunday.

Our Lower Mall toilets are open from

08:00 – 19:00 Monday to Friday (including Bank Holiday Mondays),

08:00 – 20:30 Thursday and 09:30 – 18:00 on Sunday

If you are cycling to Drake Circus, there are bike racks available on Cornwall Street outside the M&S Foodcourt entrance. There are also bike racks available at Level -2 of The Barcode in the lift lobby.