• Up to 2 hours: £2.80
• 2-3 hours: £4.00
• 3-4 hours: £5.00
• 4-5 hours: £6.00
• 5-6 hours: £7.00
• 6-24 hours: £12.00

Customers can park for just £1 if arriving at 5pm and leaving before 1am.

You can also park overnight from 5.00pm until 10.00am the following day for £5. You must arrive after 5.00pm and leave before 10.00am.

The Christmas opening hours at Drake Circus for 2019 are as follows:

Monday - Wednesday | 9:30am – 7pm
Thursday | 9:30am - 9pm
Friday | 9:30am – 7pm
Saturday | 9:30am – 7pm
Sunday | 11am - 5pm

Christmas Eve | 9:30am - 5pm

Christmas Day | CLOSED

Boxing Day | 9:30am – 6pm

New Year’s Eve | 9:30am – 5pm

New Years Day | 11am – 5pm

Individual store times may vary, so please contact stores directly to find out their opening hours before traveling.

There are more than 400 car park spaces and five electric car charging points located within The Barcode car park.

The opening hours for the car park are:

Monday: 8am - 1.15am
Tuesday: 8am - 1.15am
Wednesday: 8am - 1.15am
Thursday: 8am - 1.15am
Friday: 8am - 3.30am
Saturday: 8am - 3.30am
Sunday: 8am - 1.15am

Park for £1 at Drake Circus the Barcode’s car park when arriving after 5pm and leaving before the car park closes.

The car park’s tariffs are:

Up to 2 hours: £2.80
2-3 hours: £4.00
3-4 hours: £5.00
4-5 hours: £6.00
5-6 hours: £7.00
6-24 hours: £12.00

The public toilets are located on the Lower Mall and Restaurant Level. We also have a special care room which has specialist equipment for disabled people. 

We have a number of toilet facilities available for those with additional needs:

• We have two disabled toilets (no radar key required) on level 1 at the food court. These are both fitted with handrails. A Changing Places care room is also available which is fitted with a hospital bed and hoist as well as toilet facilities with handrails.
• On the lower ground floor, customers will find two disabled toilets (no radar key required) both fitted with handrails. 
• At the 24-hour walkway, we also have one disabled toilet (radar key required) fitted with handrails.

All our toilets have signs on display to highlight to customers that not all disabilities are visible, helping to make all our customers feel comfortable while using our facilities.

Yes - you can find baby changing facilities inside the public toilets on the Lower Mall, near McColls. There are also facilities located at the Food Court. There are additional baby change facilities available in Marks & Spencer and Next (both located on the Upper Mall/Level 1).

The majority of our baby changing rooms have chairs for feeding. Parents are welcome to feed their children throughout the mall too. 

Please check with individual restaurants and cafes who may be able to offer bottle warming facilities for you. 

1st floor has the Management Suite.

From Monday to Friday, the customer service desk on Level 1 is for lost property or to speak to a member of staff. On weekends, there is a customer service desk on the Lower Ground (24-hour walkway by M&S) for lost property and customer service. Alternatively, you can call us on 01752 223030.

You can check out the latest job vacancies at Drake Circus on the 'Jobs' section of our website. You can also contact the shops directly by popping in or phoning the store. Contact details for retailers are provided on the 'Shops' page.

At Drake Circus our aim is to provide a safe, family friendly focussed environment. The following policies are in place in order to ensure that everyone enjoys their visit.

To maintain a family environment Drake Circus will not permit:

• Any actions that may be perceived as intimidating, for example the wearing of motorcycle helmets and hoods, or groups of youths (male or female) loitering either in the centre or restaurant areas or in the surrounding footpaths and car parks. Please note that truancy will be reported to the relevant authority.
• Unsociable behaviour, including swearing, shouting or behaviour that could be detrimental to a family environment.
• Dogs behaving unacceptably (in general, orderly dogs on leads can access the common areas of the Centre; we do reserve the right to request that these are removed should behaviour be deemed unacceptable, or no longer in keeping with a safe and orderly environment).
• Shirts and shoes not being worn.

To guarantee customers enjoy their visit to Drake Circus, we do not allow the following:

• Leafleting, canvassing or conducting any interviews and surveys within the centre or car parks.
• Busking or unauthorised selling of goods in the Centre or car parks.
• Blocking access to Retail Units, corridors or parking areas.

To ensure the health & safety of our visitors the following are strictly prohibited:

• Smoking (including e-cigarettes) inside the Centre or Car Parks.
• Cycling, roller blading, micro scooters and skating in the Centre or Car Parks.
• Running, climbing or sitting on any escalator, balustrade, barrier, fence or railing.
• Prams are not allowed on the escalators
• Filming and photography is not permitted unless authorisation is granted by Centre Management in advance. The use of tripod equipment is not permitted.

The following legal condition must be adhered to:

• Alcohol is only to be consumed within premises that hold a relevant license.
• Customers must stay within the boundaries of the premises that they have purchase their drink from.

Drake Circus is private property and reserves the right to refuse entry to, or remove any persons from its property.

Failure to adhere to the Visitor Code of Conduct may result in a ban from the premises.

Unfortunately, we cannot accommodate large vehicles, vans, motorhomes or coaches in our car park. There is a 2m height restriction in our car park.

Drake Circus The Barcode has five electric car charging points on the upper level (yellow).

Many of our stores offer their own click and collect service.

Please ask in store, check online on individual retail websites or click here to see the full list. 

The Drake Circus Gift Card is available to purchase all year round and you can purchase from the Customer Service Desk on the First Floor, Food Court Level in the Centre (Monday – Friday) or from the Customer Service Desk on the Lower Mall (weekends).

Gift card amounts range from £5 up to £500 and are accepted in ALL shops within Drake Circus and Drake Circus The Barcode as well as the following outside the Centre on Old Town Street:
Cotswold, Vodafone, Ann Summers, Game, Billabong and Warren James

Cards are NOT ACCEPTED in the following shops:
EE, Regus, Krispy Kreme, 3 Store, Number One Currency, O2, Sky and Cineworld

To purchase a Gift Card online, click here

We have around 80 stores at Drake Circus. We have a mix of high street stores and independent retailers. We have stores such as H&M, Next, Starbucks and M&S.

.

No, we don't offer facilities to hire a pushchair or buggy at Drake Circus.

There are no child friendly or safe areas at Drake Circus, and we do not offer creche facilities. 

Yes, photo booths are available in the upper mall (Cornwall Street Entrance) and on the first floor in the food court. 

Yes, we offer phone charging facilities in our food court via the phone charging ports. 

All our security staff are fully trained in first aid, but we do not offer a dedicated first aid room. If you require assistance while visiting Drake Circus, please speak to any member of staff who will be able to help or seek assistance for you.