Terms and conditions for Valentine's Day 2018 in store competition

The Competition is run by Drake Circus ("the Promoter").

·         The prize draw is open to all UK residents aged 16 and over who live in Plymouth, except for employees and immediate families of Drake Circus and associated companies.          

·         The prize draw is free to enter and no purchase is necessary.          

·         All entries must be submitted via the Drake Circus Valentine’s post box, located at the Customer Service Desk on the First Floor. Only one entry per person, per retailer is permitted. Entries will not be posted by store staff or Drake Circus staff on behalf of the entrant.          

·         The prize will be in the form of:

  • A £50 voucher from Bill's
  • A make up bundle from Boots
  • A £100 voucher to spend at Boux Avenue
  • Matching Fjallraven rucksacks from Cotswold
  • An Annie Haak bracelet from Drakes
  • Matching Nevis fur lined hoodies from Mountain Warehouse
  • A £50 voucher from Quiz
  • A bag, phone case and Carmex lip balm bundle from Skinnydip London.·          

·         The competition opens to the general public at 9.30am on Monday 5th February 2018.

·         Closing date for entry is 5.30pm on Tuesday 13th February 2018. Entries received after this time will not be considered.       

·         The winner will be chosen by random draw supervised by an independent person from all valid entries and will be notified by using details provided at entry no later than 12pm on Wednesday 14th February.          

·         If a winner does not respond to the Promoter within 2 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.          

·         No cash alternative will be offered and the prizes are non-exchangeable and non-transferable. Specific items from a prize bundle cannot be swapped or redeemed for cash. All prizes must be claimed at Drake Circus Management Suite at a time agreed by both the promoter and the winner and will not be posted or delivered to winners.          

·         The prize will be made available for the winner to collect at Drake Circus within 7 days of being notified of their win.          

·         Personal data supplied during the course of this promotion may be passed on to third party suppliers only insofar as required for fulfilment, delivery or arrangement of the prize.          

·         The winner may be contacted by Drake Circus to request a quote for use in a press release.          

·         The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.          

·         Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.          

·         Prizes are for use at Drake Circus only.          

·         To the extent permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.          

·         The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside of its reasonable control, without a liability to any entrants or third parties.          

·         The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

General Opening Times


Store opening times at Drake Circus Plymouth may vary. Food will be open later – please check retailer websites for further details. Please note the centre will be closed on Easter Day and Christmas Day. 

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Drake Circus
1 Charles Street
01752 223030
  • Car

    Drake Circus car park is situated off Charles Street.  It's clearly signposted via the city centre car park messaging system.  The postcode for Drake Circus is PL1 1EA.

  • Train

    Drake Circus is a 10 minute walk from the station and there are regular bus services to and from Plymouth train station.  Taxi stands can be found at Old Town Street. 

  • Bus

    Plymouth City Centre is served by Citybus and Stagecoach.  All operate in most areas of Devon and Cornwall.  There are many bus stops situated on Charles Street, all giving direct access to Drake Circus. Plymouth Coach Station is a 0.3 miles’ walk away from the centre.  Plymouth also operates a park and ride scheme with car parks at Coypool, Milehouse, and George junction.  For more help, contact www.plymouth.gov.uk


ATMs are located on the Lower Mall and at the Food Court

Our car park is open from 6.30am - 1am.

There are 1,270 parking spaces including bays for disabled drivers and parents with children situated on Levels 1, 2 and 3. Please note, disabled spaces are for blue badge holders only and you must display your badge. There is a 2m height restriction for the car park.

Up to 2 hours: £2.80
2-3 hours: £4.00
3-4 hours: £5.00
4-5 hours: £6.00
5-6 hours: £7.00
6-24 hours: £12.00

Customers can park for £1 if arriving after 5pm and leaving before the car park closes.

You can also park overnight from 5.00pm until 10.00am the following day for £5. 

We are proud that our car park has been issued the Park Mark, an award given by the Police for achieving the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

The nearest car parks for accessible vehicles over 2m are St Andrew St/Whimple Street, Guildhall and North Hill.

Information Pods featuring live bus timetables and electronic centre guides are located throughout the centre

Children's rides are located on all levels apart from Car Park Level 2

We have installed the award winning, secure device charging system Chargebox at Drake Circus.

Chargebox provides a secure and private way to charge your devices. It's simple, reliable, convenient and it's FREE!

You can find the Chargebox units on the food court level near to the toilets.  

Photo booths are located on the Lower Mall, Old Town Street and on Car Park Level 2

Recycling facilities are located throughout the centre

There are more than 400 car park spaces and five electric car charging points located within The Barcode car park.

The opening hours for the car park are:

Monday: 8am - 1.15am
Tuesday: 8am - 1.15am
Wednesday: 8am - 1.15am
Thursday: 8am - 1.15am
Friday: 8am - 3.30am
Saturday: 8am - 3.30am
Sunday: 8am - 1.15am

Click here for parking tariffs 

Public toilets are available on the Lower Mall and at the Food Court. 

We also have a special care room which has specialist equipment for disabled people.



We are registered with Changing Places, offering an accessible care room for customers who need it. This includes an adjustable height bench, peninsular toilet, hoist and adjustable wash facilities. Our care room can be found within the food court facilities on the first floor.

Drake Circus offers step-free access and easy-to-use lift facilities to all levels

In order to hire a scooter or wheelchair from the team at Drake Circus, customers must be members of Shopmobility already.

To register, visit: Access Plymouth, Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. More info is available on the website: http://www.accessplymouth.co.uk/

When registering, there is a 12 month registration fee of £12. For more information, call 01752 600633. 

When visiting Drake Circus, powered scooters and manual wheelchairs are available to hire at the centre on Level 2 of the car park. There is a £4 usage charge and only registered members can hire powered scooters. 


A number of stores within Drake Circus offer a Click & Collect service - please see individual store pages under the 'Shops' tab for more information.

The Drake Circus Gift Card is available to purchase all year round and you can purchase from the Customer Service Desk on the First Floor, Food Court Level in the Centre (Monday – Friday) or from the Customer Service Desk on the Lower Mall (weekends).

Gift card amounts range from £5 up to £500 and are accepted in ALL shops within Drake Circus and Drake Circus The Barcode as well as the following outside the Centre on Old Town Street:
Cotswold, Vodafone, Ann Summers, Game, Billabong and Warren James

Cards are NOT ACCEPTED in the following shops:
EE, Regus, Krispy Kreme, 3 Store, Number One Currency, O2, Sky and Cineworld

To purchase a Gift Card online, click here

Lost & Found is located at our Customer Service Desk at the Food Court

Free Wi-Fi available throughout Drake Circus

Download centre map